{"id":3451,"date":"2025-10-22T16:29:43","date_gmt":"2025-10-22T16:29:43","guid":{"rendered":"https:\/\/naturamada.com\/bedingung-fuer-die-rueckkehr\/"},"modified":"2026-01-29T14:03:02","modified_gmt":"2026-01-29T14:03:02","slug":"bedingung-fuer-die-rueckkehr","status":"publish","type":"page","link":"https:\/\/naturamada.com\/de\/bedingung-fuer-die-rueckkehr\/","title":{"rendered":"Bedingung f\u00fcr die R\u00fcckkehr"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3451\" class=\"elementor elementor-3451 elementor-3429\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e95c4e3 e-flex e-con-boxed e-con e-parent\" data-id=\"e95c4e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eefdefa elementor-widget elementor-widget-text-editor\" data-id=\"eefdefa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\" data-start=\"321\" data-end=\"368\"><strong data-start=\"324\" data-end=\"368\">Bedingungen f\u00fcr R\u00fcckgabe und Erstattung<\/strong><\/h2><h4 data-start=\"370\" data-end=\"399\"> <\/h4><h4 data-start=\"370\" data-end=\"399\"><strong data-start=\"374\" data-end=\"399\">1. Allgemeine Politik<\/strong><\/h4><p data-start=\"401\" data-end=\"734\">Bei <strong data-start=\"406\" data-end=\"420\">Naturamada<\/strong> legen wir gro\u00dfen Wert auf die Qualit\u00e4t unserer Produkte und die Zufriedenheit unserer Kunden.<br data-start=\"524\" data-end=\"527\">Jeder Artikel wird vor dem Versand sorgf\u00e4ltig vorbereitet und kontrolliert.<br data-start=\"597\" data-end=\"600\">Sollte ein Produkt jedoch nicht Ihren Erwartungen entsprechen, haben Sie unter den unten beschriebenen Bedingungen ein R\u00fcckgaberecht.<\/p><h4 data-start=\"741\" data-end=\"777\"><strong data-start=\"745\" data-end=\"777\">2. Nicht r\u00fcckgabef\u00e4hige Produkte<\/strong><\/h4><p data-start=\"779\" data-end=\"1112\">Aus Gr\u00fcnden der Hygiene und Lebensmittelsicherheit <strong data-start=\"834\" data-end=\"955\">k\u00f6nnen Lebensmittelprodukte (Gew\u00fcrze, getrocknete Bl\u00e4tter, Tees, Kr\u00e4utertees usw.) nicht zur\u00fcckgegeben oder umgetauscht<\/strong> werden, es sei denn, es liegt ein Fehler unsererseits vor oder das Produkt ist bei Erhalt defekt.<br data-start=\"1032\" data-end=\"1035\">Ge\u00f6ffnete, besch\u00e4digte oder benutzte Artikel k\u00f6nnen nicht erstattet werden.<\/p><h4 data-start=\"1119\" data-end=\"1151\"><strong data-start=\"1123\" data-end=\"1151\">3. R\u00fcckgabef\u00e4hige Produkte<\/strong><\/h4><p data-start=\"1153\" data-end=\"1357\"><strong data-start=\"1157\" data-end=\"1186\">Non-Food-Artikel<\/strong> (z.B. Natursteine, Zubeh\u00f6r, Wellness-Sets usw.) k\u00f6nnen innerhalb <strong data-start=\"1292\" data-end=\"1313\">von 14 Tagen<\/strong> nach Erhalt der Bestellung zur\u00fcckgegeben werden.<\/p><p data-start=\"1359\" data-end=\"1391\">Um sich f\u00fcr eine R\u00fcckkehr zu qualifizieren :<\/p><ul data-start=\"1392\" data-end=\"1648\"><li data-start=\"1392\" data-end=\"1477\"><p data-start=\"1394\" data-end=\"1477\">Das Produkt muss <strong data-start=\"1415\" data-end=\"1423\">neu<\/strong>, <strong data-start=\"1425\" data-end=\"1440\">unbenutzt<\/strong> und in der <strong data-start=\"1453\" data-end=\"1476\">Originalverpackung<\/strong> sein.<\/p><\/li><li data-start=\"1478\" data-end=\"1552\"><p data-start=\"1480\" data-end=\"1552\">Ein <strong data-start=\"1484\" data-end=\"1502\">Kaufnachweis<\/strong> (Rechnung oder Bestellnummer) muss beigef\u00fcgt werden.<\/p><\/li><li data-start=\"1553\" data-end=\"1648\"><p data-start=\"1555\" data-end=\"1648\">Die Kosten der R\u00fccksendung sind vom Kunden zu tragen, es sei denn, es liegt ein Fehler oder Mangel vor, der Naturamada zuzuschreiben ist.<\/p><\/li><\/ul><h4 data-start=\"1655\" data-end=\"1685\"><strong data-start=\"1659\" data-end=\"1685\">4. Verfahren der R\u00fcckgabe<\/strong><\/h4><p data-start=\"1687\" data-end=\"1786\">Vor einer R\u00fccksendung kontaktieren Sie uns bitte unter folgender Adresse:<br data-start=\"1752\" data-end=\"1755\">\ud83d\udce7\ud83d\udce7. <strong data-start=\"1758\" data-end=\"1784\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1760\" data-end=\"1782\">contact@naturamada.com<\/a><\/strong><\/p><p data-start=\"1788\" data-end=\"1807\">Bitte geben Sie an:<\/p><ul data-start=\"1808\" data-end=\"1945\"><li data-start=\"1808\" data-end=\"1840\"><p data-start=\"1810\" data-end=\"1840\">Ihre <strong data-start=\"1816\" data-end=\"1838\">Bestellnummer<\/strong><\/p><\/li><li data-start=\"1841\" data-end=\"1877\"><p data-start=\"1843\" data-end=\"1877\">Das oder die <strong data-start=\"1853\" data-end=\"1875\">betroffenen Produkte<\/strong><\/p><\/li><li data-start=\"1878\" data-end=\"1945\"><p data-start=\"1880\" data-end=\"1945\"><strong data-start=\"1883\" data-end=\"1902\">Grund f\u00fcr die R\u00fcckgabe<\/strong> (defekt, Fehler, Unzufriedenheit usw.).<\/p><\/li><\/ul><p data-start=\"1947\" data-end=\"2086\">Wir werden Ihnen dann die R\u00fccksendeadresse und die weiteren Schritte mitteilen.<br data-start=\"2017\" data-end=\"2020\">Pakete, die ohne vorherige Absprache zur\u00fcckgeschickt werden, k\u00f6nnen nicht angenommen werden.<\/p><h4 data-start=\"2093\" data-end=\"2117\"><strong data-start=\"2097\" data-end=\"2117\">5. R\u00fcckerstattung<\/strong><\/h4><p data-start=\"2119\" data-end=\"2207\">Nach Erhalt und Pr\u00fcfung des zur\u00fcckgesandten Produkts werden wir die R\u00fcckerstattung veranlassen:<\/p><ul data-start=\"2208\" data-end=\"2486\"><li data-start=\"2208\" data-end=\"2301\"><p data-start=\"2210\" data-end=\"2301\">Die R\u00fcckerstattung erfolgt \u00fcber das <strong data-start=\"2248\" data-end=\"2274\">gleiche Zahlungsmittel<\/strong>, das f\u00fcr den Kauf verwendet wurde.<\/p><\/li><li data-start=\"2302\" data-end=\"2398\"><p data-start=\"2304\" data-end=\"2398\">Die Bearbeitungszeit betr\u00e4gt in der Regel <strong data-start=\"2347\" data-end=\"2370\">7 bis 10 Werktage<\/strong> nach Erhalt des Pakets.<\/p><\/li><li data-start=\"2399\" data-end=\"2486\"><p data-start=\"2401\" data-end=\"2486\">Die urspr\u00fcnglichen Versandkosten werden nicht zur\u00fcckerstattet, es sei denn, es liegt ein Fehler unsererseits vor.<\/p><\/li><\/ul><h4 data-start=\"2493\" data-end=\"2545\"><strong data-start=\"2497\" data-end=\"2545\">6. Besch\u00e4digte Produkte oder Bestellfehler<\/strong><\/h4><p data-start=\"2547\" data-end=\"2599\">Wenn Sie ein defektes oder falsches Produkt erhalten haben :<\/p><ul data-start=\"2600\" data-end=\"2806\"><li data-start=\"2600\" data-end=\"2679\"><p data-start=\"2602\" data-end=\"2679\">Kontaktieren Sie uns innerhalb von <strong data-start=\"2622\" data-end=\"2635\">48 Stunden<\/strong> nach Erhalt mit einem <strong data-start=\"2657\" data-end=\"2676\">Foto<\/strong>.<\/p><\/li><li data-start=\"2680\" data-end=\"2806\"><p data-start=\"2682\" data-end=\"2806\">Wir werden Ihnen je nach Fall einen <strong data-start=\"2720\" data-end=\"2731\">Umtausch<\/strong>, eine <strong data-start=\"2736\" data-end=\"2745\">Gutschrift<\/strong> oder eine <strong data-start=\"2753\" data-end=\"2779\">vollst\u00e4ndige R\u00fcckerstattung<\/strong> (einschlie\u00dflich der Versandkosten) anbieten.<\/p><\/li><\/ul><h4 data-start=\"2813\" data-end=\"2846\"><strong data-start=\"2817\" data-end=\"2846\">7. Kontakt zum Kundenservice<\/strong><\/h4><p data-start=\"2848\" data-end=\"2970\">Bei Fragen zu einer R\u00fcckgabe oder Erstattung:<br data-start=\"2910\" data-end=\"2913\">\ud83d\udce7\ud83d\udce7. <strong data-start=\"2916\" data-end=\"2942\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2918\" data-end=\"2940\">contact@naturamada.com<\/a><\/strong><br data-start=\"2942\" data-end=\"2945\">\ud83c\udf10 <strong data-start=\"2948\" data-end=\"2970\"><a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"2950\" data-end=\"2968\">www.naturamada.com<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Bedingungen f\u00fcr R\u00fcckgabe und Erstattung 1. Allgemeine Politik Bei Naturamada legen wir gro\u00dfen Wert auf die Qualit\u00e4t unserer Produkte und [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3451","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bedingung f\u00fcr die R\u00fcckkehr - Naturamada<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bedingung f\u00fcr die R\u00fcckkehr - Naturamada\" \/>\n<meta property=\"og:description\" content=\"Bedingungen f\u00fcr R\u00fcckgabe und Erstattung 1. 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